About Brett Edstene
“I began working for VIA in 1997 after attending Ball State University in Muncie, IN. Throughout my career at VIA, I have provided PC, Network and Database support to agencies and municipalities throughout the Midwest. As President of VIA, I focus on developing a staff of talented and dedicated engineers and technicians who not only respond to our client’s needs, but also truly care about our client’s success. While at VIA or on location with clients, I can be found behind more than a few workstations performing different tasks for project management and client consultation. When I am not bouncing from one computer workstation to the next, I am spending time with my amazing five year old daughter (who takes up most of my free time).”
Senior RMS Administrator
About Danny Rodenburg
In 2001, Danny Rodenburg retired from Western Electric/AT&T/Lucent Technologies with 32 years of service, including maintaining Sun hardware. After a two-year hiatus, Danny began working with VIA. His experience in telecom made the integration into IT Managed Services with VIA a perfect match. Since 2003, Danny has earned many certifications. A few of them include: Spillman® Support Administrator, Technician for Sentryx Jail, Dispatcher certification, and Unix (OS) certification. According to Danny, “I am able to do a little bit of everything. But, mostly I have worked as a first-level contact for VIA’s Spillman customers.”
About Crissy Hanes
“I began working for VIA in 2015 after taking a few years off to raise my two children. Previously, I worked for more than seven years for Apple Computer in Chicago, providing solutions to the Higher Education market. Throughout my career, I have always focused on providing great customer service for both internal and external customers. As the Operations Manager for VIA, I wear many hats including: human resources, vendor and partner management, purchasing, sales, customer contracts and communications. Each day at VIA brings new challenges and opportunities to serve our customers. I enjoy working with our team bringing IT support to agencies who are focused on serving and protecting the public.”
About Alan Herzig
“As the newest member of VIA, I am the “go-to expert” for Microsoft Windows servers and OS issues. Previously, I worked in the public education sector, assisting teachers and students as they transitioned into the “one-to-one environment”. I have experience with customer relations, as it deals with technology, for AT&T and Duke Energy. At VIA, I enjoy providing excellent customer service in the creative and energetic atmosphere that the VIA team provides.”
About Justin Carlton
Justin spent 6 years in the Air Force working on telecommunications, eventually obtaining his AAS in Networking. His post-military experience includes I.T., telecommunications and networking for large correctional facilities. While still working full-time, Justin obtained his BAS (with Honors) in Electronics and Communications Engineering. Justin brings with him vast tech experience and a hard-working tenacity for “finding a win-win situation for everyone involved.” This commitment to customer service and a detail-oriented tech savvy makes him not only a great tech to have in your corner, but also a powerful addition to the VIA team.
In his free time, Justin enjoys hunting, photography, “anything with wheels” and playing golf.
About Jeni Coffey
Jeni has been working with VIA as a Marketing and Design Consultant since 2013. She holds a degree in Web Management, attended Sinclair Community College in Dayton, OH for Visual Communications, and Indiana University in Bloomington for Gender Studies. Her professional experience has been in the areas of leadership, graphic and web design, marketing, and publishing. Some of Jeni’s career accomplishments include: Winning two American Advertising Federation’s “Addy Awards” for email designs; Proofreading and formatting a book publication for MIT Press, “Atlas of Science” (Börner, 2009); Creating data visualizations for display at the National Institutes of Health, U.S. Department of Agriculture, University of Florida, Cornell University, Ponce School of Medicine, Weill Cornell Medical College, Washington University of St. Louis, The Scripps Research Institute and Indiana University; and published data visualizations in Science (2010) and submitted for publication in Nature. Jeni brings her plethora of experiences to VIA with an eye towards expanding our outreach, client-base, and increasing our visibility and image.